Epson is among the most popular printers across the globe. Their printers are renowned for their superior performances and consistently high-quality prints. But, every printer and driver comes with some flaws. There are times when issues arise due to mechanical and technical reasons which are beyond our control. One of the most frequently encountered errors that users face with Epson WF 3640 error code 0x97.
Have you come across this kind of error when working with an Epson WF-3640 or another Epson model? This particular issue can be extremely frustrating, and a lot of Epson printer users have reported this issue. There’s an easy solution to this issue that we’ll talk about in the next section. Before we get started we’ll talk about the cause of this error and what the possible causes might be.
What is the Epson WF 3640 error code 0x97?
This Epson WF 3640 code of error 0x97 can be experienced by people printing with their printers for a long time. The error code pops quickly and you don’t receive any notification or warning once it happens. It affects your printer’s basic function by disrupting a signal that enables the device to switch off and on. It will be impossible to use the printer until you’ve fixed the issue.
You’ll see the Epson WF-3640 error code 0x97 on the printer’s LED screen. The error can occur while you’re printing, which causes the printer to stop working abruptly. The most frequent cause is Epson WF-3640 (Epson 252 Ink) or WF-4630 (Epson 786 Ink) or WF-7610 models from the Epson WorkForce Series.
What can cause An Epson Error Code 0x97?
The Epson error code 0x97 is an indication that you should be aware of when you experience an internal hardware problem with your printer. It could be due to an issue with the motherboard or another internal component issue. When this error shows up on your screen, it’s probably because the internal components of your printer aren’t working properly.
If you experience the Epson WF-3640 error code 0x97 in the WF-3640 printer or any other WorkForce printing device, you shouldn’t get stressed. Follow the easy steps below to troubleshoot before sending your printer to repair shops.
Methods for fixing Error Code 0x97:
Remove All Printers from
Before you begin proceeding, you must end any print job and remove any jammed paper out of your printer. This is a simple procedure and can work depending on the root of the issue. After you have removed all jammed paper, unplug each cable that is connected with the printer. This includes USB cables as well as cable wires and power cords, as with cartridges for ink.
Hold and press the Power button of the printer until it is pressed for one minute. Plug everything back in as well as reinstall all of the Epson ink cartridges in their slots. Press the Power button to switch on your printer, then take a print test. Determine if there are any modifications. If the Epson 0x97 error persists, or if it returns after a couple of pages of print, move on to troubleshoot procedure 2.
Reset your Printer
This method of troubleshooting is identical to the first. It is necessary to unplug the cables to your printer. The printer should rest for approximately five minutes before proceeding. After that, hold and press your Power button for one minute. Keep pressing and pressing the Power button until you reconnect each cable. You might need someone else’s assistance with this procedure.
Hold and press the Power button for one minute, then release. Test print the printer to determine whether there is any improvement. If you find that the Epson error code 0x97 for the printer persists, the final option could be the answer.
Clean the Print Head
There are instances when an unclean and blocked printhead could be the reason for an Epson error code 0x97. When this happens, then the remedy is to wash the printhead in a thorough manner. These are the steps for cleaning the Epson printer’s printhead
Step 1 – Remove each cartridge one at a time from the printhead. The ink cartridges should be placed (in reverse position) on top of a clean towel or paper. After that, remove the printhead from the printer.
Step 2 – Clean the printing head’s bottom thoroughly with a clean, lint-free cloth soaked with warm water. Continue cleaning the nozzle area until no black ink is left on the fabric.
Step 3 – Soak your printer in the bowl of warm water for about 10 minutes. Do not use water that has been boiled. Place a clean towel on the bottom and allow the printhead to rest over it while it is soaking. Remove this printhead and place it in the dish and then carefully clean off any moisture or water with an untidy lint-free, dry cloth.
Step 4 – Place the printhead on the top of a towel and let it dry in the air over 15 mins. After that, you can insert the printhead into the carriage. Reinstall all cartridges in their slots. Then, turn on the printer and check whether there are any changes.
Update and install the driver for your printer
There’s also a possibility that malware could be the primary reason for this Epson error code (0x97). If that’s the case, you should install or upgrade your printer’s malware security.
Final Step to fix Epson Error Codes 0x97
Is the Epson printer’s warranty still in force? If it’s still valid, you can call the customer service department to assist you in dealing with the issue, and then contact customer support for ways to solve the issue.
If support cannot help you resolve the issue, then ask for a new replacement. It is possible that the Epson WF-3640 error code 0x97 refers to an indication of a hardware malfunction and means that your printer is inoperable. Epson will repair the printer if they are unable to assist you in fixing the issue. It is recommended to avail your warranty prior to any other thing.